Geschäftsbedingungen
The electronic store supplies its services to you, the visitors or customers (hereinafter called ‚users‘) only after you have agreed to all of the following Terms of Usage. By visiting or making your purchases via visolivae.com you automatically accept these terms. Please, read them carefully. It should also be noted that the same terms of usage apply to the use or purchase of any service or product found in this Electronic Store except in cases which are explicitly mentioned. If you do not agree with or understand the terms, please do not use visolivae.com store.
GENERAL TERMS
Visolivae.com does not guarantee that the visolivae.com Electronic Store, the servers or emails sent by visolivae.com do not contain viruses or other harmful bugs. Visolivae.com is not responsible for any kind of damage which may be caused by the use of the Electronic Store (visolivae.com), including, but not restricted to, direct, indirect, coincidental, incidental and ensuing damage. Visitors of the visolivae.com Electronic Store automatically agree that the specific terms of usage are subject to the Laws of Greece concerning any disagreement that may arise between the users and the Electronic Store of visolivae.com.
When using the Electronic Store of visolivae.com the user is solely responsible for keeping his personal account details (e-mail and password) confidential as well as for preventing the use of his personal account by non authorized individuals. visolivae.com doesn’t trade with minors, but only with adults. If the user is under the age of 18, he can only use the Electronic Store under the supervision of a guardian or an adult. Visolivae.com reserves the right to refuse to do business, delete an account or alter the content or cancel an order.
When you visit visolivae.com, or send an email, you contact visolivae.com electronically and, therefore, correspondingly accept the right of visolivae.com to contact you electronically. This correspondence will be through emails or announcements/posts in the Electronic Store visolivae.com. You, in advance, consent that whatever agreements, posts, disclosure of information and further contact on the part of visolivae.com to you abide by any legal demands and rules concerning such written contact.
INTELLECTUAL PROPERTY RIGHTS (COPYRIGHTS)
The full content of visolivae.com Electronic Store, including, indicatively but not bindingly, texts, graphics, trademarks, pictures (irrespective of characterization), audio signals, digital files and software remains exclusively the property of the Electronic Store of visolivae.com, IKE, and is protected by the Greek as well as the International Intellectual Property Rights Laws.
LIMITATION OF LIABILITY BY THE USE OF THE ELECTRONIC STORE
Visolivae.com Electronic Store, is offered AS IT IS and AS IT IS AVAILABLE. Visolivae.com does not make any representation or authorization of any kind, either directly or indirectly, either for the operation of the Electronic Store or the information, content, material or products contained in it. For this reason, users of the electronic Store agree to be solely responsible for the use of the Electronic Store. Visolivae.com does not guarantee that the electronic Store, the servers or emails which are sent by visolivae.com do not contain viruses or other harmful bugs. Visolivae.com is not responsible for damage of any kind which may be caused by the use of the Electronic Store (visolivae.com), including, but not restricted to, direct, indirect, coincidental, incidental and ensuing damage.
DESCRIPTION OF PRODUCTS AND PHOTOGRAPHS
Visolivae.com is trying to be as accurate as possible as far as the pictures and characteristics of the sold products and services are concerned as these are mentioned in the visolivae.com Electronic Store. However, visolivae.com and its owners are not responsible if characteristics or any other content that has to do with the products or services which are offered through the visolivae.com Electronic Store are inaccurate, or not identical to those shown in the photos of the website since the products are handmade and the original cannot be completely reproduced.
MODIFICATION AND DISTINCTION
Visolivae.com reserves the right to make any changes in the Electronic Store, its policies and the terms of usage at any time it sees fit. If any of these terms are found invalid, weak or, for any reason, not applicable, this term is declared inseparable and will have no effect on the imposition of all the other terms.
REGISTRATION OF MEMBERS – PERSONAL DATA
Registration as a member to violivae.com is governed by the terms that follow. If a visitor-user does not agree with the Terms, he should not proceed with this procedure.
The visitor, after having given his personal data, has to choose a username (username/email) and a password. With these, he can make use of the services of visolivae.com.
In addition to these, specific information is asked in order to ensure the legality of the transaction and issue the legal invoices as well as for the protection of those taking part in the transaction. It is possible that information concerning the visitor/member be asked (name, profession, e-mail, date of birth etc.) so that he can be informed about services that might be of interest to him, if he agrees to. Under no circumstances are promotion messages sent to the user, if he doesn’t choose the corresponding service of promotion material.
Finally, it is possible that information, which is disconnected to the personal data of the user/member, is gathered for statistical purposes. This procedure complies with the legislation concerning the protection of personal data. Any personal information which is shared by the user/member on any of the pages or services of the website, is solely used for smooth operation of the corresponding page and the legality of the transaction, and is not allowed to be used by a third party, if the law N.2472/97, which protects personal data, is not adhered to as is in effect every time.
All personal data shared in visolivae.com is solely used by the “Company” the services of which the member has chosen in order to support, promote or execute a transaction.
visolivae.com operates under Hellenic and EU law and safeguards all personal data submitted by the user/member for as long as he is registered in any of its services. Such data is deleted when there is no longer a transaction.
The account owner (member) is responsible for the use of his password as well as for keeping it safe and secret and has to notify visolivae.com immediately if a third party has made unauthorized use of his account or if his email account has been breached (hacked). Visolivae.com reserves the right to automatically ban a user/member from using its website and its services if these terms are breached.
The data kept on record can be forwarded to the appropriate judicial, police or administrative authorities should we be requested to legally and according to the laws in effect. The user has the right, according to the law concerning the privacy of communications, to be informed and to object as it is stated in articles 11 to 13 of law 2472/1997.
Returns Policy
Return of products can be only made if the product is obviously defective by construction or if the wrong product was delivered to you.
It has to be returned in its original packaging and without having been used. In this case, return can be accepted after you contact us about the problem within 7 days of delivery.
As soon as visolivae.com receives the defective product and approves of it, it will be replaced with another one and we will contact you immediately. Shipping costs for the return of the product burden the customer while the shipping costs for the replacement product burden visolivae.com. If the return is not accepted by visolivae.com because the defect is due to “misuse” of the product by the recipient, then all the shipping costs burden the customer.
We make every effort so that all photos published in visolivae.com depict the products as well and accurately as possible. But, it is possible that there are small differences due to the continuous variation in the handmade products, variations which, nonetheless, do not taint the significant properties of our products.
Under no circumstances will a return be accepted on the grounds that the product does not correspond to the one in the pictures especially when the significant characteristics of the product are not changed. Moreover, returns are not accepted on the grounds that the product does not possess characteristics which, although they’re not described, were expected by the customer due to error of judgment (the properties offered by the products are mentioned in the description and must not be concluded arbitrarily by a published photo) . No returns are accepted because the kind, color or size of a product is not to the taste of a customer or when the product was not bought through this electronic shop.